Legal
Refund & Cancellation Policy
How free trials, cancellations, and refunds work on paid Pro and Agency plans.
Last updated: July 22, 2026
Who this is
This policy covers paid subscriptions to amazonseoranking.com (the "Service"), operated by Pedro Rocha, an individual based in Portugal. Payments for the Service are billed directly by us and processed by Stripe, who handles payment collection and calculates applicable sales tax/VAT on each charge; refunds are issued by us. The Free plan is free and is not covered by this policy.
Free trial
Every paid plan (Pro and Agency) starts with a 7-day free trial. You won't be charged during the trial. If you cancel at any point before the trial ends, your subscription simply stops and no payment is taken. Your card is only charged when the trial ends and the subscription converts to a paid one.
Billing
After the free trial, plans renew automatically — monthly plans each month, annual plans each year — at the price shown on our Pricing page, until you cancel. Stripe emails you a receipt for every charge, and that receipt includes a link to manage or cancel your subscription.
Cancelling
You can cancel at any time, with no cancellation fee, using the manage-subscription link in any Stripe receipt email, or by emailing us at hello@amazonseoranking.com. When you cancel:
- Your subscription won't renew again, so you won't be charged for the next period.
- You keep access to your paid plan until the end of the period you've already paid for.
- We don't automatically pro-rate or refund the remainder of the current period — see refunds below.
Refunds — 14-day money-back guarantee
We want you to be happy with the Service. If you're charged and you're not satisfied, contact us within 14 days of that charge for a full refund, no questions asked. Email hello@amazonseoranking.com from the address on your account, or reply to your Stripe receipt.
After 14 days from a charge, that payment is non-refundable — but you can still cancel at any time to stop all future renewals, and no further charges will be made. The 14-day window applies to each charge, including annual renewals.
Approved refunds are issued by us via Stripe to your original payment method and typically appear within 5–10 business days, depending on your bank or card provider.
Your statutory rights
Nothing in this policy limits any refund or cancellation rights you have under applicable consumer-protection law (for example, statutory withdrawal rights for consumers in the EU and UK). Where the law gives you a stronger right than this policy, that right applies.
Problems with a charge
If you see a charge you don't recognize, a duplicate charge, or a charge after you believed you had cancelled, please contact us at hello@amazonseoranking.com before opening a dispute with your bank — we can almost always sort it out faster directly, including a refund where one is due.
Changes to this policy
We may update this policy as billing evolves. Changes apply going forward from the date shown above and never reduce a refund right for a charge already made under an earlier version.
Contact
Questions about billing, cancellations, or refunds: hello@amazonseoranking.com.